Terms of Service 

Membership Agreement

This Membership Agreement constitutes a binding contract between Puma Creative and the individual or entity purchasing services. By signing up for Inbound Marketing Inner Circle, you agree to the following Terms of Service. 

Terms & Conditions:

  1. Dues. You authorize Puma Creative Ltd ("the Business") to debit your account the agreed upon recurring monthly subscription fee. If you wish to discontinue service, you must cancel BEFORE the next payment is due or you will incur an additional charge. If you join on the 3rd, your membership will go until the 3rd of the following month. At this time, you will be billed for the upcoming month, unless you cancel. We may attempt to re-process unsuccessful payments a minimum of two times, forty-eight (48) hours after previous attempts. You are responsible for any costs including bank, legal or collection fees that may be incurred by the Business in collecting outstanding payments. If any payments remain unpaid for more than seven (7) days, the total unpaid balance owing including any costs, fees or charges will be immediately due and payable. All fees are payable in US dollars only, net any fees charged by your bank. All clients agree to cover any additional fees, foreign exchange conversion, duties, taxes or other costs related to participation in this program.
  2. Termination. This agreement is effective until terminated by either party. You may terminate this agreement by deleting all materials obtained from IMIC, along with all related documentation, and notifying us by email or phone that you would like to terminate services. If the Business deems necessary to cancel a program, we may do so at any point. You shall have no claim on the Business for compensation. The Business also reserves the right to eject you from any program at any time should you be taking actions that adversely affect a program for yourself, other participants or the wellbeing of the Business. Full payment of this Agreement must be made regardless of any action taken against you and no refund of services will be made. You forfeit your right to any refunds.

  3. Cancellations. There are no cancellations, hold-periods or refunds at any time during this Agreement, except within twenty-four (24) hours of your acceptance to this Agreement. Should your credit card expire, you will be required to supply new details that will take you up to the end of the agreed payment period. We reserve the right to suspend your access to the program until your payments are up to date. Your non-payment does not cancel this Agreement. All cancellations must be made by phone or email. Text message, Facebook Messenger or any other communication will not be accepted as cancellation and for the cancellation to be approved, you must make yourself available by phone to the Business for processing.

  4. Missed Group Calls. You understand the Business provides a premium service with limited numbers for your benefit and you accept all times for the entirety of this agreement. The Business endeavors to make their services available at suitable times. All meeting and call times will be booked in advance. For calls or meetings that are forfeited, no financial reimbursement will be made, nor is the Business liable to provide replacement times. You forfeit that allotment.

  5. Membership Site Access. Any membership site access (where applicable) will be available for a minimum of four (4) weeks following purchase. Should you be unable to attend any group calls, meetings or events, they will be made available by replay where possible, but no financial reimbursement will be made. Program Materials, user names and passwords provided to you are confidential and must not be given to or shared with any other person at any time. If this information is shared with another party, Business reserves the right to immediately terminate your account and/or take civil or criminal action against you. 

  6. Intellectual Property Rights ("IPR") Policy and Other Policies. All material presented during a program is subject to copyright. The copyright in the materials remains the property of their owners and may not be recorded, used or reproduced, without the written permission of the copyright owner. You acknowledge and understand that all communication in programs may be recorded visually, aurally and in writing, and the material may be used by the Business as they see fit including for promotional and marketing purposes. You authorize the Business to use your voice, materials, name or likeness for their purposes and in future promotional materials, print and/or online.

  7. No Warranties. All websites, services and products, whether paid or complimentary, are provided without warranty of any kind. The decision to register for mentoring, consulting and attend an event of the Business is your own. You have not been pressured or coerced into making this decision. Furthermore, you accept full responsibility for the results you achieve. You understand the primary determining factor of reaching your business and personal goals is dependent on you. You agree that you bear sole responsibility for the use and implementation of our services within your business, acknowledging that our materials and services are advisory and supportive only. You also agree to indemnify and hold harmless us and our agents from any loss or expense, including legal and other fees that result from any breach of this Agreement as well as from your activities or use of our materials/services. Each party has participated in the negotiation and preparation of this agreement. Therefore, this agreement shall be construed in a fair and objective manner and not strictly for or against either party.

  8. License. All content, including but not limited to images, text, products, videos, scripts, contents, and products, are fully protected. Reproduction in any form is strictly prohibited. Transfer of services is not allowed. Any unauthorized copying will result in immediate termination and may result in criminal and/or civil prosecution.

  9. Effectiveness and Interpretation of Agreement. This Agreement is governed by the laws of both the State of South Carolina and the United States, and both you and the Business irrevocably submit to the exclusive jurisdiction of the courts of that State and where applicable the Federal Court of The United States. In the event a legal action is brought to enforce any of the terms or conditions of this Agreement, or to recover damages for a breach thereof, any legal action shall be filed in this area.

Deliverables:

  • 1x Monthly - Submit your marketing projects for direct feedback from Rachel Cogar Yeakley
  • 2x Monthly -  Group Q&A 
  • Training Video delivered to you weekly
  • A copy of the book Inbound Marketing by Brian Halligan and Dharmesh Shah

"Innovation distinguishes between a leader and a follower."
- Steve Jobs, Founder of Apple